2) Do you offer any kind of guarantee?
Yes of course! If you do not achieve profit from your purchased tips, the next 2 tips will be sent absolutely free of charge. Free tips are automatically send on the following match days, as and when available. We regret that we do not allow members to select the free tips matches.

3) Can I request for refunds?
After payment has been confirmed, we are not able to provide any refunds in any circumstances. Doing so will enable us to focus on delivering the best possible tips to our members.

4) Can I request for a free trial tips?
We regret that we are unable to provide any free trial tips at this moment. Should you find that our results are not satisfactory, we suggest you keep monitoring our results until you are convinced.

5) Can I pay using bank transfer or Western Union?
We strongly encourage online payments by credit cards, debit cards, PayPal and Moneybookers. However, to accommodate more members, we are open to accepting other form of payments.

6) Which odds are your tips based on?
All our tips are based only on the popular Asian Handicap Odds. All odds are obtained directly from IBCBET, one of Asia's most established and largest Asian Handicap Odds bookmaker.

7) After making payment, what should I do?
For 1st time buyers, please contact our members relations officers and provide your mobile number. For repeat buyers, please wait for our confirmation email within 3-6 hours. Alternatively, you may contact our members relations officers for any urgent matters.

8) How do I receive tips on match days? And what time?
To prove that we are original Hong Kong service provider, we send all tips only by SMS direct from Macau. If you like to receive a copy of the tips by email, please contact our members relations officers. All tips are normally send out by 22:00 (Macau time GMT+8) during match days.

More Questions?
If you have any further questions, please contact us.